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TRAINING POSTPONED
Given the uncertainty and the severity of the Coronavirus situation at this time, PennCares is postponing this training to later this year.
A new date will be announced shortly. Please continue to visit our website for further information over the next few months.
For those who have registered, you will be receiving an email notification stating whether you prefer to transfer your registration fee over to the new date or prefer a full refund.
THANK YOU FOR YOUR SUPPORT AS WE TRY TO REMAIN HEALTHY AND SAFE!
Complimentary refreshments provided by The Heritage of Green Hills
3 times Best of Berks and Readers Choice Winner
Description: Compassion Fatigue is characterized by a gradual lessening of compassion over time, resulting from a combination of burnout and secondary traumatic stress related to vicarious traumatization from repeated exposure to traumatic material.
Objectives:
• Define and understand burnout, vicarious/secondary trauma, and compassion fatigue
• Differentiate burnout vs. compassion fatigue
• Utilize assessment tools to understand personal levels of compassion satisfaction as well as compassion fatigue
• Understand protective factors and develop a plan of self-care
This training will use a mix of lecture, individual and small group activities, and video.
Target Audience: This training is for professionals who provide care to older adults, such as nurses, social workers, case managers, housing service coordinators, nursing home administrators, personal care home administrators, aging and mental health workers, anyone working with individuals with disabilities.
Facilitator:
Lisa Arifer-Polcha is a Licensed Social Worker in PA since 2004. She received her Master’s in Social Work from Temple University that same year. Lisa has worked in the medical division of Social Work since receiving her Master’s. Lisa worked as a hospice Social Worker for 7+ years and has help her current position as a Medical Social Worker in dialysis for 8+ years. Prior to that Lisa worked in a direct care capacity and a case management capacity with individuals that have developmental and intellectual disability. She is a volunteer with the Perry County Office of Aging APPRISE program. In addition, Lisa consults to present educational opportunities and to work in the geriatric care management specialty field.
PennCares Cancellation Policy
- PennCares Support Services reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
- PennCares reserves the right to substitute course instructors as necessary.
- If PennCares cancels an event, registrants will be offered a full refund.
Postponement: Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
Substitutions and Transfers: We understand that circumstances may occur to prevent you from attending a training. If you find that you are unable to attend one of PennCares’ trainings, you have several options:
- Send a substitute: Substitutions are accepted as long as a written request is received. Substitutions may be made without penalty provided the original registrant contacts PennCares at trainings@penncares.org to request this change.
- Transfer to another course: Transfers are accepted up to the day of the event as long as a written request is received. In the event the registrant cannot attend a scheduled course for which he or she is enrolled, registration can be transferred to another course.
- Refund of monies: Requests for refunds must be made in writing and received by the training refund deadline stated on the training registration form. (See below for cancellation policy).
Registration Cancellation by Participant
- Unless specifically stated on registration materials, the deadline to request a refund for your registration is 5 business days before the event.
- Registration cancellations requested prior to the deadline will be eligible to receive a refund less a 5% administration fee. *
- Cancellations received less than 5 business days before the event will not be eligible for a refund and will be billed for the total cost.
- Registered no-shows are not eligible for a refund and will be billed the total cost.
- Cancellations will be accepted via e-mail to trainings@penncares.org and must be received by the stated cancellation deadline.
- All refund requests must be made by the attendee/payee.
- Refund requests must include the name of the attendee, the training date, and payment method.
These above policies apply to all PennCares trainings unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.