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May 9 @ 10:00 am - 11:30 am
Cost: $25.00
WEBINAR TRAINING
Description:
Are you a grandparent raising grandchildren or a staff person supporting families faced with challenging needs? Then you understand the importance of communication. Everyone uses various forms of communication to get through everyday but are you being heard? Are your needs being met? Consider this training on Effective Communication. This session will discuss 3 key points (two-way conversations, meaningful conversations, and on-going conversations) to consider in effectively communicating with others and learning the importance of active listening and thoughtful responses with others. Learning to understand your personal power in your story; your voice will be encouraged through the work in this session. Some examples of communication that will be discussed are how to share your voice and be heard; how to disagree without being disagreeable; and the impact of hearing, but not listening.
Objectives:
- Learning how to speak so that others listen
- Learning to listen so that others will act
- Empowering yourself to own your voice
Target Audience: Case managers, social workers, agency leaders/supervisors, grandparents, and other caregivers for children
Facilitator:
Lisa Kennedy is a single parent of 4 adult children and grandmother of 4 as well. She is a former Foster Parent and an Adoptive Parent. She is currently a Family Peer Support Specialist for York County Department of Human Services and serves as an Elected School Board Director for The School District of the City of York.
Lisa has spent more than 20 plus years supporting, educating, and advocating for children and families. She enjoys growing and learning through the many opportunities afforded her while engaged in workshops/trainings with others.
Lisa has had the opportunity to present locally and across the state of PA in various areas such as education, family support, and mental health needs. She sits on many local, state and national committees and boards in the aforementioned areas.
THE LINK TO THE WEBINAR WILL BE SENT TO YOU WITHIN 48 HOURS,
ONE WEEK PRIOR, ONE DAY BEFORE,
AND THE DAY OF THE WEBINAR AS REMINDERS
(Always check your Spam folder as well for the email to the webinar link)
PennCares Cancellation Policy
- PennCares Support Services reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
- PennCares reserves the right to substitute course instructors as necessary.
- If PennCares cancels an event, registrants will be offered a full refund.
Postponement: Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
Substitutions and Transfers: We understand that circumstances may occur to prevent you from attending a training. If you find that you are unable to attend one of PennCares’ trainings, you have several options:
- Send a substitute: Substitutions are accepted as long as a written request is received. Substitutions may be made without penalty provided the original registrant contacts PennCares at trainings@penncares.org to request this change.
- Transfer to another course: Transfers are accepted up to the day of the event as long as a written request is received. In the event the registrant cannot attend a scheduled course for which he or she is enrolled, registration can be transferred to another course.
- Refund of monies: Requests for refunds must be made in writing and received by the training refund deadline stated on the training registration form. (See below for cancellation policy).
Registration Cancellation by Participant
- Unless specifically stated on registration materials, the deadline to request a refund for your registration is 5 business days before the event.
- Registration cancellations requested prior to the deadline will be eligible to receive a refund less a 5% administration fee. *
- Cancellations received less than 5 business days before the event will not be eligible for a refund and will be billed for the total cost.
- Registered no-shows are not eligible for a refund and will be billed the total cost.
- Cancellations will be accepted via e-mail to trainings@penncares.org and must be received by the stated cancellation deadline.
- All refund requests must be made by the attendee/payee.
- Refund requests must include the name of the attendee, the training date, and payment method.
These above policies apply to all PennCares trainings unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.